We’ve got some big news about Tern eBike servicing! The servicing that our subscription customers know and love is now available to owners through Lug+Carrie! So, if you’re a Tern owner in need of a quick fix, or your eBike needs a regular tune up, we’re your crew!
Tern eBike servicing for owners – from quick fixes to regular maintenance
Our service packages for Tern eBikes start from $49. If you’re within a 20-25km radius of our store, we can pick up and return your bike to your home.
Pit Stop: For quick fixes like flat tires or broken chains, our ‘Pit Stop’ service is designed to get you back on the road in no time.
Peace of Mind: If your bike needs a more thorough check-up, our ‘Peace of Mind’ package includes essential maintenance tasks to keep your e-bike running smoothly.
Like New: For a complete overhaul and to ensure your bike is in optimal condition, our ‘Like New’ package offers comprehensive servicing to restore your e-bike to its original state.
Tern eBike servicing for subscription customers
A Lug+Carrie subscription includes servicing and maintenance in the weekly cost so. So, if you ever break down or you need your bike serviced, we’ll sort it out at no cost to you.
Why Lug+Carrie for Tern eBike servicing?
We know how it is, once you ditch the car for a Tern, it’s impossible to live without it!
Our services and repairs are incredibly convenient, we’ll even come to your home within a 25km radius of our store to pick up your bike. With a ‘pit stop’ we’ll generally be done in less than 30 minutes. Our longer services we’ll have your bike back to you in tip-top shape within 48 hours.
Our team has completed more than 7000 Tern services and repairs. We really do know these bikes inside out! We also use only high-quality, warranty-backed parts and have transparent pricing so you know what to expect.
Five star reviews
“They stand out for their exceptional customer service. Every visit, whether it’s a simple service check-up or an urgent repair, is handled with professionalism. Their team is very skilled with Tern bikes, friendly, and always willing to go the extra mile to ensure the customer’s needs are met.”
“Love my Tern eBike from these guys! Customer and bike service both outstanding.”
“Thanks to the Lug+Carrie team for the service and support. Special thanks to Rich for going above and beyond on my recent bike service. Rich was very thorough and made sure everything was working as expected after a break pad change.”
Find out more and book your Tern eBike in for a service today.
