Contact
Lug+Carrie

We Would Love to Hear From You

Lug+Carrie has a friendly crew that would love to hear from you and is always happy to help.

Bike on Over!

Melbourne

329 Napier St, Fitzroy VIC 3065

Monday to Friday, 9am – 5pm

Saturday, 10am-4pm

info@lug-carrie.com

Sydney

Unit 4/51 Bourke Rd, Alexandria NSW 2015

Monday to Friday, 9am – 5pm

Saturday, 10am-4pm

info@lug-carrie.com

Brisbane

17 Trafalgar St, Woolloongabba QLD 4102

Tuesday to Friday, 9am – 5pm

Saturday, 10am-4pm

info@lug-carrie.com

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Johanne dinking Joel on a Lug+Carrie ecargo bike. on the streets on Brisbane It's an easy way to get around the city. Dinkin' on a Lug+Carrie electric bike available in Melbourne, Sydney, and Brisbane

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Operational Zones

We operate all over Melbourne, however there are a few differences in the subscription depending on where you live.

For customers who live within 25km of our shop, we include:

  • free delivery at the start of each subscription and pickup at the end.
  • free on-site servicing, where we make minor repairs at your house, while you wait.
  • free delivery and pickup for any service that needs to be completed at our shop.

And for those who are beyond 25km from our shop in Melbourne, you may still able to get a subscription, however, there are a couple of differences:

  • we will quote a price for deliveries and pickups based on where you live.
  • we do not offer on-site servicing.
  • we will need you to bring your bike to our shop at least once a year for regular maintenance.
  • bike and accessory swaps will be completed at our shop.

For customers who live within 15km of the Brisbane CBD, we include:

  • Free delivery at the start of each subscription and pickup at the end.
  • Free on-site servicing, where we make minor repairs at your house, while you wait.
  • Free delivery and pickup for any service that needs to be completed at our shop.

We operate all over Sydney, but there are a few differences in the subscription depending on where you live. 

 

For customers who live within 20km of our shop at 4/51-53 Bourke Road, Alexandria, we include:

  • Free delivery at the start of each subscription and pickup at the end.
  • Free on-site servicing, where we make minor repairs at your house, while you wait. 
  • Free delivery and pickup for any service that needs to be completed at our shop.

 

For those who are outside the 20km radius from our shop in Sydney you may still able to get a subscription, however there are a couple of differences:

  • we will quote a price for deliveries and pickups based on where you live.
  • we do not offer on site servicing.
  • we will need you to bring your bike to our shop at least once a year for regular maintenance.
  • bike and accessory swaps will be completed at our shop

Book a test ride

Find out for yourself how much fun you can have on a Lug+Carrie.

Build your eBike

Use our eBike Builder to tailor a bike setup to your lifestyle.

Ask us anything!

Book a time to chat with us if you’ve got questions or want to sign up.