Try Before You Buy

Lug+Carrie is excited to partner with Velo Cycles to offer their flexible Tern eBike subscription as a trial towards eBike ownership

Charity Edwards
Charity Edwards
Really approachable, great service. The bikes are a lot of fun too.
Very helpful staff and great e-bikes. Definitely give them a try here.
Erin Stutchbury
Erin Stutchbury
Do yourself a favour and get an e-bike through Lug and Carrie.
Robbox Robbox
Robbox Robbox
Great team great service, great location I even was given a glass of chilled water during my last service As for the bike, a Tern HSD. It is a wonderful robust piece of machinery packed with enough tech and load carrying ability to easily replace a second car and definitely a viable alternative to PT. Say goodbye to traffic jams! The Tern is also the best bike I have ever ridden in wet weather. So wonderful to see so many small red and big blue bikes out and about. This is the future of micromobility!
Kate Naish
Kate Naish
Five years, five stars
tobie puttock
tobie puttock
I've been a disciple of Lug & Carrie for 3+ years now and can't recommend the bikes, the staff and service highly enough. This is a life changing service.
Andre Vuong
Andre Vuong
It's a breath of a fresh air these days when a company is able to provide excellent customer service. The guys at Lug+Carrie are always helpful and friendly. It makes the entire experience so enjoyable. I would recommend these guys to anyone.
Roberta Vitiello
Roberta Vitiello
I was a bit sceptical first, as it's not a cheap service BUT I am 100% sure it was the right choice. The bike is so comfortable, the customer service great and it made the commute to work way more fun! Highly recommended!
A Monty
A Monty
I love my bike, and I love the Lug team.
Steve Young
Steve Young
Good communication, attention to detail and a friendly chat while they finished off my service!

From $44 per week available now

Once you subscribe, we'll bring your Lug+Carrie right to your doorstep.

Free delivery, service pickups + drop offs.*

Your bike, your way. Subscribe for as long as you want, or choose to purchase it outright after 6 months. It's that simple.

It's your Tern eBike until you're ready to buy one.

When your Lug+Carrie needs a tune-up, we'll pick it up, take care of everything, and bring it back to you, good as new.

Repairs, maintenance + insurance Included.

At Lug+Carrie, we believe in ease and flexibility. Decided our service is not for you? Just let us know with 4 weeks' notice, and we'll collect your bike hassle-free.

Explore the range of Tern eBikes

An affordable second-car alternative. Whether you’re a family with one or two kids, a couple without children, or someone seeking a better mode of travel, we have the perfect eBike solution for you.

From $44 per week

Quick Haul P9

Our most affordable + simple pedal-away-today option. Turn daily chores into adventures.


From $51 per week


Big features, small package.
The ultimate compact e-cargo bike.


From $61 per week


A mini van on two wheels. When you need to carry more.


Getting Started Is Easy

Enter your contact details and a Lug+Carrie team member will be in touch. Standard T&C’s apply


How does the offer work?

Enter your details in the form above and a Lug+Carrie team member will contact you by phone. They’ll chat with you about the best Tern eBike and accessories for your needs and how to get started.

Are there any upfront costs?

You will be asked to pay a $44 deposit as part of the application process. Your deposit will go towards the first subscription payment. 

Can you deliver the eBike to me?

We sure can! Check out our free home delivery and service zones here:

Operational Zones

What if I have an issue riding?

Your Lug+Carrie subscription will include the following to ensure you’re supported:

  • Phone and email support 6 days per week;
  • Free security with every bike (locks + alarm);
  • Free repairs and maintenance that can be done at your home; and
  • Free insurance. 
Do I have to buy an eBike? This eBike?

The Lug+Carrie subscription is a flexible, contract free trial that you can cancel anytime (with a 4 week return period). 

If you’re loving your eBike, you’re in charge of what happens next:

  • Stay on a flexible Lug+Carrie subscription; or
  • Buy out your Lug+Carrie; or
  • Head back to your local store and buy a brand new Tern eBike.

Book a test ride

Find out for yourself how much fun you can have on a Lug+Carrie.

Build your eBike

Use our eBike Builder to tailor a bike setup to your lifestyle.

Ask us anything!

Book a time to chat with us if you’ve got questions or want to sign up.