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What if I get a flat tyre or have some other issue with my bike when I am on the road?

If you were a normal bike owner, you’d either find yourself learning to use tyre wrenches by the side of the road, or locking your bike to a tree and calling someone to come pick you up.

As a Lug+Carrie subscriber, however, you are covered by the Bicycle Network’s Rider Rescue roadside assistance program. If you are stranded with mechanical issues or an injury, they’ll organise a taxi to take you and your bike to a destination of your choosing, a ride valued up to $50.

For more details, check out The Lug+Carrie Guide to Breakdowns

Discover your dream ride!

Our test rides kick off with a quick chat to match you with the perfect eBike to meet your lifestyle. Then, you’ll grab a helmet and head out for a spin. Our friendly team will accompany you every pedal of the way, ensuring you’re equipped with all the tips and tricks you need.

Book a test ride

Find out for yourself how much fun you can have on a Lug+Carrie.

Build your eBike

Use our eBike Builder to tailor a bike setup to your lifestyle.

Ask us anything!

Book a time to chat with us if you’ve got questions or want to sign up.