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Can you tell me more about the insurance?

The insurance included with your subscription only covers theft and damage of the bike, with an excess of $500. Check out our FAQ on ‘What happens if the bike gets damaged or stolen?’ for more information on how that works.

The insurance included with a subscription does not cover personal injury or third party insurance, which a lot of our customers get from either their own insurance company, or from third party insurers.

There are lots of personal injury/3rd party insurance providers out there and we’re not experts, however we know that the Bicycle Network, Cycling Victoria, and Bicycle Queensland are good organisations that provide well priced insurance as part of membership.

Want to find out more? Check out the following links:

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