Charity EdwardsReally approachable, great service. The bikes are a lot of fun too.
Taylan KARAMANVery helpful staff and great e-bikes. Definitely give them a try here.
Erin StutchburyDo yourself a favour and get an e-bike through Lug and Carrie.
Robbox RobboxGreat team great service, great location I even was given a glass of chilled water during my last service As for the bike, a Tern HSD. It is a wonderful robust piece of machinery packed with enough tech and load carrying ability to easily replace a second car and definitely a viable alternative to PT. Say goodbye to traffic jams! The Tern is also the best bike I have ever ridden in wet weather. So wonderful to see so many small red and big blue bikes out and about. This is the future of micromobility!
Kate NaishFive years, five stars
tobie puttockI've been a disciple of Lug & Carrie for 3+ years now and can't recommend the bikes, the staff and service highly enough. This is a life changing service.
Andre VuongIt's a breath of a fresh air these days when a company is able to provide excellent customer service. The guys at Lug+Carrie are always helpful and friendly. It makes the entire experience so enjoyable. I would recommend these guys to anyone.
Roberta VitielloI was a bit sceptical first, as it's not a cheap service BUT I am 100% sure it was the right choice. The bike is so comfortable, the customer service great and it made the commute to work way more fun! Highly recommended!
A MontyI love my bike, and I love the Lug team.
Steve YoungGood communication, attention to detail and a friendly chat while they finished off my service!
Once you subscribe, we'll bring your Lug+Carrie right to your doorstep.
Free delivery, service pickups + drop offs.*
Your bike, your way. Subscribe for as long as you want, or choose to purchase it outright after 6 months. It's that simple.
It's your electric bike until you unsubscribe or buy it.
When your Lug+Carrie needs a tune-up, we'll pick it up, take care of everything, and bring it back to you, good as new.
Repairs, maintenance + insurance Included.
At Lug+Carrie, we believe in ease and flexibility. Decided our service is not for you? Just let us know with 4 weeks' notice, and we'll collect your bike hassle-free.
Enter your contact details to claim the offer and a Lug+Carrie team member will be in touch. Standard T&C’s apply
An affordable second-car alternative. Whether you’re a family with one or two kids, a couple without children, or someone seeking a better mode of travel, we have the perfect eBike solution for you.
From $48 per week
Quick Haul
Our most affordable + simple pedal-away-today option. Turn daily chores into adventures.
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From $54 per week
HSD
Big features, small package.
The ultimate compact e-cargo bike.
| Passengers |  |
Manage the rising cost of living with an affordable electric bike subscription, from $48 per week.
Get free delivery, servicing, rider rescue and insurance included.
Improve your sense of well-being and overall mental health by riding an eBike.
Have the option to buy your eBike without being left out of pocket.
Do your part for the environment and budget by reducing how often you drive a car.
Our goal is to empower families to leave the car at home by providing no commitment flexible subscriptions, with reassuring ongoing support, to the best bikes in the world.
Bicycle NSW seeks to bring about a change in the cultural and behavioural stance in support of mainstream bicycle use. Bicycle NSW also advocates for improvements to the built environment to allow a bicycle to be used as a viable and safe transport option.
Book a time to chat with us if you’ve got questions or want to sign up.
