Before we started Lug+Carrie, we rigorously tested countless e-bikes. One of the many factors the Tern excelled in was manufacturing quality and safety.
Their bikes are certified to the gold standard of e-bikes and batteries – UL2849. It’s a voluntary standard and is expensive to test. But, when it comes to safety, Tern leave no stone…un-Terned.
Ben Carr
Lug+Carrie Co Founder and Chief Product Officer
With the right eBike, you really can ditch your car, but it needs to be extremely safe and extremely reliable. Tern eBikes are designed and tested to meet the global gold standards of eBikes so you can enjoy all the adventures with none of the worries. Find out more.
Tern were the first eBike brand to ensure all of its batteries, motor systems, and chargers are compliant with UL 2849, a rigorous international eBike safety standard. Find out more
Whether your Lug+Carrie bike is new, refurbished, or part of our subscription fleet, you can ride easy knowing that it’s been built and maintained by an expert technician.
Tern eBikes are incredibly reliable and built to last. But, if something doesn’t feel right. The Bicycle Network Rider Rescue is available 24/7 to come and pick up you and your bike and take you where you need to go. Rider Rescue is included in the Lug+Carrie subscription and memberships are available for owners.
Subscribers are provided with a lock, an alarm, and your bike will be insured against theft and damages. If you’re buying your bike, our team’s here to help with advice.
Our range of accessories are designed to make your ride and your cargo safe. From the Tern Sidekick Seat Belt to the Thule Yepp Seat, we’ve done all the research so you don’t have to.
Our friendly team can help with tips on riding in bad weather, how to find the safest riding routes and riding with passengers. We also have a Facebook group where our community can help you to get moving, just ask away!
Book a time to chat with us if you’ve got questions or want to sign up.
