Manual checkout – Lug+Carrie

Personal Info
Rider Info
Insurance + Storage
Ts+Cs

We just need a little information from you to get things started.

Please have handy a photo of your driver's license or other proof of address.

Date of Birth

/ /

Street Address

Suburb

State:

Postcode

ID and Proof of Address

Please upload either:
Copy of drivers licence front & back or Passport, and proof of address (e.g. bank statement, utility bill, etc.)

Upload your Identification

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Upload your Identification

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Additional Rider

Our bikes are great for sharing. Will you have a partner or someone else from your household who will also be riding the bike? We’ll collect their information here.

Will there be additional riders of the eBike?

We encourage you to read the insurance section of the Terms and Conditions to ensure you understand.

I have read, understand and acknowledge the Terms and Conditions related to the Lug + Carrie subscription insurance coverage.

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Personal Info
Rider Info
Insurance + Storage
Ts+Cs

Customer Information

The following information helps us to make sure you’ve selected the right bike setup, and so we can tailor your handover experience.

Our bikes are great for sharing. Will you have a partner or someone else from your household who will also be riding the bike? We’ll collect their information here.

How confident are you at riding a bike?

Very...I'm already riding every day

Kind of... I'm quite at ease with any bike

I have not ridden in a while

Enter the rider's height

Below 150 cm

Between 150 - 195 cm

Above 195 cm

Do you plan on carrying passengers?

Where did you find out about Lug+Carrie?

Describe Other

Additional Rider

Our bikes are great for sharing. Will you have a partner or someone else from your household who will also be riding the bike? We’ll collect their information here.

Will there be additional riders of the eBike?

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Personal Info
Rider Info
Insurance + Storage
Ts+Cs

Insurance

All Lug+Carrie subscriptions include insurance that covers your bike and accessories for damage and theft, with a $500 excess.

In some cases of misuse, insufficient locking, or storage that does not meet the terms and conditions, you may be responsible for the full cost of damage or theft.

We encourage you to read the insurance section of the Terms and Conditions to ensure you understand.

Bike Storage

The bike must be stored under cover, not visible from the street and always off street overnight. In your house is perfect, in the shed or garage are good too, as long as they are lockable.

A parking garage or communal bike area are fine for storing the bike, but the area must not be accessible by the public and the bike must be locked up to something solid - yes bike rack, no chain link fence - when stored.

All these details are important as they relate to our theft insurance.

Where will you be storing yours?
Please provide some details below.

Where will the bike be stored?

House or Apartment - Private and locked-up parking or garage or storeroom or balcony or dedicated bike storage House or Apartment - Private open parking or garage or storeroom chained to a fence or building pipes House or Apartment - Inside with easy access (ramp/elevator etc) House or Apartment - Inside with access to be confirmed House or Apartment - Outside in a shed / protected area in backyard / rear courtyard / balcony No sure / To be Confirmed / Other (please specify)

Other details.

Additional details of where the eBike will be stored.

Street Address

Suburb

State:

Postcode

Bike Storage Images

Please upload photos of where you will store the bike.

Upload your Image

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Upload your Image

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Personal Info
Rider Info
Insurance + Storage
Ts + Cs

Terms and Conditions

We like to be open and honest about the terms of our subscription. Before moving on to the next step, please have a read of the Terms and Conditions, to make sure you understand important information related to your bike, payments, repairs, swapping, storage, and fees.

You can find them here.

I have read, understand and acknowledge the Terms and Conditions related to the Lug + Carrie subscription.

back Submit your application!

Thank You!

Your details have been successfully submitted. Next you'll be asked to provide a $44 holding deposit.